anyway, i realised budget airlines are called budget for a reason in the first place. first of all, they are too poor to own any proper communication devices to 'kindly' inform us of the flight cancellation, causing us to wake up at an unholy hour of 4.30 am to rush to the airport with the luggage and going home again WITH the luggage a few hours later after our bk breakfast (which kind of sucked too).
next, they are also too poor to hire anyone of enough intelligence to come up with a reasonable explanation to mitigate the indignant customers. the servicers also had to fabricate a lie which is a loophole in itself - ' the record says you received a call to inform you of your flight transfer and you said that you understand and will call back again' (something in this sense but not exactly). hello? if my sis had really received the call, wth is she doing waking the whole faamily up at fucking 4.30am to rush to the fking airport to board the fking non existent plane. what BS. please do not insult our intelligence further.
then, they insisted that we write in a letter with stamps and everything ourselves to complain. for god's sake, then why are you here for? to respond to each fking question with 'i don't know'?
all in all, life is fking pissing me off. and if you have enough money, please do not fly on budget airline again.
1 comment:
oh noes. they're horrible. i hope that by the time you see this you've cheered up (:
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